Visitors
Telephone interpretation service introduced at Toei Subway and Nippori-Toneri Liner stations
Making stations more convenient and friendly for non-Japanese speakers
The Tokyo Metropolitan Government’s Bureau of Transportation has started to use a telephone interpretation service to provide its non-Japanese-speaking customers with more comfortable and convenient transportation. Details of the service are as follows.
Start date
Sunday, January 1, 2017
Service hours
From 5 a.m. to 1 a.m.
Languages
Chinese, English, Korean, Portuguese, Spanish
Stations covered by the service
All Toei Subway stations excluding Oshiage, Meguro, Shirokanedai,Shirokane-takanawa, and Shinjuku.
Nippori and Nishi-Nippori stations of Nippori-Toneri Liner
*The service is provided at the stationmaster’s office. Please ask any station attendant for assistance.
Service overview
For Inquiries
Toei Transportation Information Center
Phone: +81-3-3816-5700 (9 a.m. – 8 p.m. daily. Assistance available in Japanese and English.)
Recommended for You
An Event to Unveil Fuel-Cell Aircraft Tug Held
August 28, 2025
TOKYO GX ACTION CHANGING: Decarbonization Actions to Change the Future
May 18, 2025
"Ai no Kai" Donates Picture Books to Tokyo Libraries
July 11, 2025
Ceremony to Show a Renovated Toden, Tokyo Sakura Tram
April 15, 2026
Governor Attends the Council for Promoting Liaison between Metropolitan High School of Technology and Bus Services Associations (1st session)
April 3, 2026
Courtesy Call to the Governor by the Chairman of the Bicycling Popularization Association of Japan
March 31, 2026
Revitalization of the Tokyo Expressway (KK Line) Transforming an Urban Highway into a Green Space for Pedestrians
March 22, 2024
Toei Subway adopts a multi-lingual communication panel system for handling spoken customer questions, a Japan-first for subway users
March 7, 2024
Toei Subways to Begin Using Google Maps’ Indoor Live View
February 22, 2024
Toei Bus 100th Anniversary Sento Stamp Rally Visit Tokyo’s public baths by Toei bus and win exclusive goods produced in collaboration with BEAMS JAPAN!
February 6, 2024