Government

Smart Tokyo Implementation Strategy

The Tokyo Metropolitan Government has released its Smart Tokyo Implementation Strategy: Initiatives for FY2025.

Smart Tokyo Implementation Strategy: Initiatives for FY2025(PDF:2.3MB)

Realizing Smart Tokyo

In March 2025, the Tokyo Metropolitan Government (TMG) has released its Smart Tokyo Implementation Strategy―Initiatives for FY2025, outlining a comprehensive roadmap to build a digitally advanced, resilient, and inclusive Tokyo by 2035. This strategy is designed to enhance the Quality of Life for all Tokyo residents by harnessing digital technologies to create a society where everyone can thrive. A key focus is on empowering “you time”, generating more personal time for residents through comprehensive digital transformation.

Promoting Cross-Organizational Collaboration with National and Municipal Governments

The TMG is accelerating the digital transformation of government operations through cross-organizational collaboration. This initiative aims to deliver more efficient and user-centric public services by promoting collaboration across national and municipal levels.

Leveraging AI to Improve Efficiency and Public Services

The TMG is actively leveraging AI to enhance employee productivity and improve public services. For details on Tokyo’s current AI-related initiatives, please refer to the link below:

Driving Change with AI: Tokyo’s Strategic Approach 

Enhancing Digital Services through the Official Tokyo App

The development of the official Tokyo App will offer residents a unified digital experience. Key features include:

  • Integration of facility reservation functions, administrative procedures, and more.
  • Support for civic engagement and participation in socially meaningful activities, with point-based rewards through the app.

Strengthening Cybersecurity for a Safe Digital Environment

The development of the official TMG App will offer residents a unified digital experience. Key features include:

  • Establish a Joint Security Operation Center to address security issues and safeguard citizen’s critical data and essential infrastructure from increasingly sophisticated cyber threats.
  • Centralize security tools and operations to enable a unified response to cybersecurity threats.
  • Collaborate with municipalities and public institutions to protect critical infrastructure and personal data.

Realizing a “Connected Tokyo”

The TMG is developing high-speed communication networks, including 5G and Wi-Fi, to ensure network connectivity for anyone, anywhere, and anytime, even in times of emergency. This includes:

  • Expanding 5G infrastructure by utilizing public assets.
  • Promoting Open Roaming Wi-Fi in public spaces.
  • Enhancing cellular base stations to strengthen disaster resilience.
  • Expanding satellite-based connectivity in areas with limited network access, such as mountainous regions and Tokyo’s islands.

 

 Tokyo is striving to realize “Smart Tokyo,” the world’s most information technology-enabled, convenient and comfortable city. For other digital initiatives, please refer to the link below.
Bureau of Digital Services
Written by Digital Strategy Section, Digital Strategy Division,
Bureau of Digital Services
Email:S1100501(at)section.metro.tokyo.jp
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