Visitors

Feel Safe and Welcome in Tokyo: Medical Information for Visitors and Expats ― Tokyo launches Medical Information Portal

The Tokyo Metropolitan Government has launched a new online portal, the Tokyo Medical Information Site for Foreign Tourists and Residents, to help non-Japanese speakers navigate the city's healthcare system more easily.

Foreign residents and visitors to Japan sometimes experience difficulties finding the right specialist for their symptoms or locating a facility that offers foreign-language support. They may also struggle to understand the differences between Japan’s healthcare system and that of their home country. To address these issues, the new centralized portal provides non-Japanese speakers with essential medical information in one convenient place, so they can seek care with confidence when they aren't feeling well.

About the Tokyo Medical Information Site for Foreign Tourists and Residents

URL:  https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info_eng

Languages:  Japanese, English, Chinese (Simplified and traditional) and Korean. Some content is also available in other languages via AI translation. 

Key Content:

Emergency assistance: Guidance on calling an ambulance, a decision-making tool to help when seeking emergency care and more.

Finding a medical facility: Tools to search for hospitals and clinics in Tokyo that can accommodate non-Japanese speakers.

Receiving care: Step-by-step instructions on what to do when visiting a medical facility in Japan, along with an introduction to the country’s healthcare system, public health insurance and free access system allowing patients to freely choose a medical institution.